What is the complaint procedure?

We want all players to have a world class experience and if there’s a situation that is preventing that, we want to know. We always suggest contacting our Support Team  via live chat to find a solution to ensure we’re doing everything we can for you. 


Additionally, the operator of the DuckyLuck Casino website is the Online Casino Share group, a company licensed and operating under the laws and regulations of Costa Rica. For more information, please contact compliance@onlinecasinoshare.org.

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