If you failed the automated verification, no need to worry. You will receive a pop up advising you to send the documents manually via email.
The email 📧 you will need to submit the documents is: faxback@duckyluck.ag
You will need to send 🖻:
a. Front and back of government issue ID, plus a selfie holding it (driver licence, passport, etc…)
b.
Proof of address (utility bill or bank statement not older than 2 months)
The verification process takes approximately 3 business day to complete and once approved, an email will be sent to your email address on file.
